Size Assurance: One Free Resizing Within 1 year
- Complimentary Resizing: We offer complimentary ring resizing within 1 year
- Scope: Resizing is limited to what the original design and structure allow; it does not include style changes or remounting.
- Size Range: The available size range depends on the specific design and craftsmanship. Certain full-eternity, filigree, or specialty designs may be non-resizable or allow only limited adjustments.
- Fees: Standard resizing is free. Special requests requiring extra materials will be quoted for your approval first.
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Shipping & Process:
- All resizing services are handled via mail.
- How to Book: Email us at enquiry@arcadiamond.com with your order number, name, and contact details. We’ll confirm within 1–2 business days.
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Complimentary Shipping:
We provide fully complimentary shipping (including prepaid labels or arranged pickups). Simply follow the emailed packing instructions.
- Logistics: Use insured, trackable shipping and secure packaging to protect t ring.
- Turnaround: Resizing typically takes 5–10 business days after we receive the ring. Complex designs may require additional time; we will advise after assessment.
- Turnaround Time: Typically 5–10 business days after we receive the ring; complex work may take longer and we will provide an estimate after assessment.
- Exclusions: Items with structural damage, unauthorized alterations, third-party work, or conditions that compromise integrity. Engravings may limit resizability if they must be preserved.
- Documentation: Include your order number, certificates, and original packaging when possible to expedite processing.
